How the 2020 Census will invite everyone to respond

The U.S. Census Bureau will send up to five mailings, to encourage households to respond online, by mail, or by phone.

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Letter Invitation

• Most areas of the country are likely to respond online, so most households will first receive a letter asking you to go online to complete the census questionnaire (or to respond by phone). 
• The U.S. Census Bureau plans on working with the U.S. Postal Service to stagger the delivery of these invitations over several days. This way the number of uses responding online can be spread out, and the U.S. Census Bureau will be able to serve the households better if help is needed.

Letter Invitation and Paper Questionnaire

• Areas that are less likely to respond online will receive a paper questionnaire along with their first invitation, and this will include information about how to respond online or by phone.  Most areas in Memphis will receive both a letter invitation and paper questionnaire.

If a household misses the initial letter in the mail

• Every household that hasn’t already responded will receive reminders and will eventually receive a paper questionnaire.
• It doesn’t matter which initial invitation you get or how you get it-the U.S. Census Bureau will follow up in person with all households that don’t respond.

The 5 Invitations will include:

On or between	You’ll Receive:
March 12-20	An invitation to respond online to the 2020 Census. (Some households will also receive paper questionnaires.)
March 16-24	A reminder letter.
	If you haven’t responded yet:
March 26-April 3	A reminder postcard.
April 8-16	A reminder letter and paper questionnaire.
April 20-27	A final reminder postcard before we follow up in person.